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[Andrzej2]

Hello. I paid the bill. When will you turn on my phone. I forgot about this bill.

[Bambino · Accepted solution]

@Andrzej2 

You need to speak to the Payment Management Team on 0800 902 0217.

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm
Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

Best chance of getting through is calling at 8 am