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Password reset email blocked as unsafe url

Flora
Level 1: Joiner
  • 2 Posts
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Registered:

I've got the same problem but can't phone O2 to fix as the robot keeps asking me to log in to my O2 account but my account keeps saying it doesn't recognise my log in, therefore asked for link to reset and got the Mcafee rubbish. Appears to be telling me I can only access via the app, but....can't get on the app.  Annoying that on my laptop my log in is fine but won't let me contact help in any way other than app

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MI5
Level 94: Supreme
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Registered:

@Flora 

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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