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Paris data

KWS
Level 1: Joiner
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Hi

 

My phone data isn’t working and I’m in Paris. Normally in the UK. 

 

anyone know why this is or what I need to do to fix it? Data roaming is on 

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pgn
Level 74: Whizz kid
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Some things to try:

1. Make sure data roaming and mobile data is turned on in your phone's settings.
2 . Manually search for another network
3. Reboot the phone
4. If you have an iPhone change your data APN to "mobile.o2.co.uk"
5. Try toggling Airplane mode on/off (it often helps kickstart things)
6. Drop down to 3G and see if that helps.

If still not working then contact O2 to remove the ROAMING BAR on your account.

Contact O2 via social media, links are below.

Good luck, @KWS.

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RafaC
Former Staff
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Hey @KWS did you manage to sort it out?

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