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Paid for rolling plan 3 hours ago but still can't use data

ChloeC
Level 1: Joiner
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Paid for rolling plan 3 hours ago but still can't use data

Have checked all setting already...

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jonsie
Level 94: Supreme
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This seems to be quite a well known issue that O2 are aware of

Of course, like all things O2, system issues take forever to fix.

View solution in original post

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MI5
Level 94: Supreme
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@ChloeC 

This is a customer to customer community, not O2, so we cannot access your account, sorry.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 4445 or 0344 8090222 (PAYG)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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jonsie
Level 94: Supreme
  • 93253 Posts
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  • 6984 Solutions
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This seems to be quite a well known issue that O2 are aware of

Of course, like all things O2, system issues take forever to fix.

Message 3 of 3
221 Views