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Paid bill

Nkee
Level 1: Joiner
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on ‎22-03-2024 18:34

on ‎22-03-2024 18:34

Hello, 

 

my bill has been paid but Im still cut off from 4G?

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Enlli
Level 65: Ultra-cool
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on ‎22-03-2024 18:53

on ‎22-03-2024 18:53

Can take up to 48 hrs to reconnect as the payment need to go through the system 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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MI5
Level 94: Supreme
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on ‎22-03-2024 18:58

on ‎22-03-2024 18:58

@Nkee 

Make sure you reboot your phone.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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