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PAC code transfer not happened

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Chunk1
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on ‎28-09-2023 21:21

on ‎28-09-2023 21:21

Gave o2 my PAC number at the weekend and my old number still hasn’t been ported across. Why is it taking so long?

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MI5
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on ‎28-09-2023 21:23

on ‎28-09-2023 21:23

@Chunk1 

This is a customer to customer community, not O2.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
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Registered:

on ‎28-09-2023 21:23

on ‎28-09-2023 21:23

@Chunk1 

This is a customer to customer community, not O2.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Chunk1
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on ‎28-09-2023 21:52

on ‎28-09-2023 21:52

Tried that but no response. Was wondering if people had experience of it taking a long time - if I just wait it out will they eventually get round to it. Not a good start to changing to o2 - wondering if I made a mistake!

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MI5
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on ‎28-09-2023 21:57

on ‎28-09-2023 21:57

@Chunk1 

Keep trying to make contact.

Unless you've had a date from O2 it won't be happening.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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