on 21-01-2022 15:42
I’ve got my new SIM card and sent a SWAP text to the advised number and it’s all been acknowledged. When can I expect my existing number to be transferred to my account, superseding the number I was given with the Sim.
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21-01-2022 15:47 - edited 21-01-2022 15:48
21-01-2022 15:47 - edited 21-01-2022 15:48
It usually happens instantly Guide: Sim Swap: a mini guide 2017 update
However, it sounds like you are porting in for which you cannot use the sim swap process.
Guide: Migration & porting into O2
Nothing will happen over the weekend either.
If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.
Thanks.
21-01-2022 15:47 - edited 21-01-2022 15:48
21-01-2022 15:47 - edited 21-01-2022 15:48
It usually happens instantly Guide: Sim Swap: a mini guide 2017 update
However, it sounds like you are porting in for which you cannot use the sim swap process.
Guide: Migration & porting into O2
Nothing will happen over the weekend either.
If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.
Thanks.