cancel
Showing results for 
Search instead for 
Did you mean: 

Outstanding £0.01 On your devices plans

Figo
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Hello I'm looking for ungraded my contract but because of £0.01 it's keep block me to upgrade to new contract

Can I please get help to get this sorted

 

Message 1 of 2
69 Views
1 ACCEPTED SOLUTION

Accepted Solutions

madasaf1sh
Level 66: Unequalled
  • 5447 Posts
  • 32 Topics
  • 1724 Solutions
Registered:

@Figo 

 

I would if needed just pay the 1p.

 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





View solution in original post

Message 2 of 2
63 Views
1 REPLY 1

madasaf1sh
Level 66: Unequalled
  • 5447 Posts
  • 32 Topics
  • 1724 Solutions
Registered:

@Figo 

 

I would if needed just pay the 1p.

 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





Message 2 of 2
64 Views