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Outstanding £0.01 On your devices plans

Figo
Level 1: Joiner
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Hello I'm looking for ungraded my contract but because of £0.01 it's keep block me to upgrade to new contract

Can I please get help to get this sorted

 

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madasaf1sh
Level 76: Forum Legend
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@Figo 

 

I would if needed just pay the 1p.

 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK

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madasaf1sh
Level 76: Forum Legend
  • 9992 Posts
  • 54 Topics
  • 2981 Solutions
Registered:

@Figo 

 

I would if needed just pay the 1p.

 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
Message 2 of 2
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