Opening messages

Jakeal22 · ‎30-12-2020

Had a text sent from O2 with an auth code. I cannot open the text messages body.

I press the the button for details , it shows the message has been recieved and the opening line but when i try to get the full message nothing comes up.

Consequently i cannot receive the auth code and proceed with my request online.

Any advice please?

Rgds Alan

Cleoriff · ‎30-12-2020

@Jakeal22

Have you tried rebooting your phone?

Veritas Numquam Perit

MI5 · ‎30-12-2020

@Jakeal22

Press and hold on the message and choose to forward it from the options.

Enter your own number to forward it to.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Martin-O2 · ‎05-01-2021

Hey @Jakeal22 are you still having issues with this?

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help

If you'd like to take part, why not register?

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Opening messages

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