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Online top up through MY O2 not gone through

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Johnno0001
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‎08-10-2021 11:33 - edited ‎08-10-2021 11:36

‎08-10-2021 11:33 - edited ‎08-10-2021 11:36

I topped up my Pay as You go and payment has not registered on my phone. 

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Cleoriff
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on ‎08-10-2021 11:59

on ‎08-10-2021 11:59

@Johnno0001 

You need to call O2 on 4445. Also check your bank to see if it's gone out.

Veritas Numquam Perit

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Cleoriff
Level 94: Supreme
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on ‎08-10-2021 11:59

on ‎08-10-2021 11:59

@Johnno0001 

You need to call O2 on 4445. Also check your bank to see if it's gone out.

Veritas Numquam Perit

Girl in a jacket
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MI5
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on ‎08-10-2021 13:18

on ‎08-10-2021 13:18

@Johnno0001 

Ar you sure it hasn't added a bundle ?

https://www.o2.co.uk/help/pay-as-you-go/big-bundles

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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