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O2 travel

Fiona9
Level 1: Joiner
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Hello,

I am in Australia. have the O2 travel bolt on but am not able to get coverage either mobile network or internet unless I have WiFi. I've put data roaming on but still no luck. I cannot use my phone for GPS, WhatsApp or even make a call. I travelled frequently before Covid and have never had this problem before.

Any suggestions?

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Cleoriff
Level 94: Supreme
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Hi @Fiona9 

Some things to try

Manually search for another network

Reboot the phone

If you have an iPhone change your data APN to "mobile.o2.co.uk"

If still not working then contact O2 to remove the roaming bar on your account

. If you message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG) , they should be able to help you with this

*The Game Is On*

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RafaC
Community Manager
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Hey @Fiona9 did you manage to sort it out?

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