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O2 calls

Charlotte9
Level 1: Joiner
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I keep getting calls from people claiming to be o2 saying I can upgrade now for free and have a reduced monthly contract payment- is this legit?

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MI5
Level 94: Supreme
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@Charlotte9 

It's a well known scam.
Forward the scam number to 7726 - It's free.
Other ways to report here including Action Fraud website
https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
How to block a number:
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229 

Never agree to anything from a cold call, no matter who they say they are. This doesn't just apply to O2. It's across the board for any cold call. 

Take a look at this guide to show you how to look for any offers available to you: 

How-to guide: My O2 - O2 Community

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 144558 Posts
  • 634 Topics
  • 27716 Solutions
Registered:

@Charlotte9 

It's a well known scam.
Forward the scam number to 7726 - It's free.
Other ways to report here including Action Fraud website
https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
How to block a number:
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229 

Never agree to anything from a cold call, no matter who they say they are. This doesn't just apply to O2. It's across the board for any cold call. 

Take a look at this guide to show you how to look for any offers available to you: 

How-to guide: My O2 - O2 Community

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 2
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