Solved: Re: O2 app

Jo84 · ‎13-05-2020

Hi there
I have the o2 app and I have 2 contracts I have linked them both together but can only see 1 on the app is it possible to view both contracts on the app? Or is it only by signing in on the web page I can see both?
Thanks

MI5 · ‎13-05-2020

@Jo84

All contracts should be visible in the app.

If you tap your name or account at the top it should give you the other account to tap on.

You may have to delete and reinstall the app though.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎13-05-2020

@Jo84

All contracts should be visible in the app.

If you tap your name or account at the top it should give you the other account to tap on.

You may have to delete and reinstall the app though.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Jo84 · ‎13-05-2020

Thanks I deleted it and reinstalled and that worked thanks

MI5 · ‎13-05-2020

You're welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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