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Number transfer from old network

CalumH
Level 1: Joiner
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Hi, I ordered a new phone from O2 on Tuesday and as part of the order process entered my pac code. My number still hasn't transfered over despite the phone arriving Thursday and me setting it up. When can I expect this to happen?
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MI5
Level 94: Supreme
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Registered:

@CalumH 

There have been a few problems with this recently.

Submit the form again https://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number but nothing will happen over the weekend.

You should get a text confirming a changeover date if the request is received successfully.

If not, call O2 to chase it up Guide: Coronavirus Community Help and Support 

Guide: How to find help & contact O2 

Advice from an O2 Guru regarding a way to get through:
If you call 202, when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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