cancel
Showing results for 
Search instead for 
Did you mean: 

Number inactivity disconnect

fnanfne
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Hello

 

Does anyone know how long it takes for o2 to automatically disconnect a number if it is inactive? I want to keep my PAYG number "alive" until the time comes that I can make it my main driver (contract). I've spoken to o2 but I get different answers ranging from 1 month all the way up to 6 months.

 

Basically, I will top up my PAYG number with £10 every X months, in order to ensure o2 does not automatically disconnect the number. At the moment, I will do this every 5 months based on the last phone call I had with o2 but I'm left unsure.

 

Thanks for reading!

Message 1 of 4
375 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 147553 Posts
  • 638 Topics
  • 28343 Solutions
Registered:

@fnanfne 

You need a chargeable phone call or a top up at least once every 6 months.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 4
371 Views
3 REPLIES 3

MI5
Level 94: Supreme
  • 147553 Posts
  • 638 Topics
  • 28343 Solutions
Registered:

@fnanfne 

You need a chargeable phone call or a top up at least once every 6 months.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 4
372 Views

fnanfne
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Thank you!

Message 3 of 4
353 Views

MI5
Level 94: Supreme
  • 147553 Posts
  • 638 Topics
  • 28343 Solutions
Registered:

You're welcome @fnanfne 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 4
347 Views