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Number Linked to Account

Jenburg
Level 1: Joiner
  • 1 Posts
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on ‎28-11-2021 12:05

on ‎28-11-2021 12:05

I have an IPad with contract and would like to upgrade it

I have selected and reached the checkout but it is sending a text to the number but my IPad is not receiving it

When I have checked the number is not on my iPad so it is not linked 

I have tried to re-add the number but again it is sending a text to approve it which I cannot receive 

How do I get round it ? 

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MI5
Level 94: Supreme
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on ‎28-11-2021 12:10

on ‎28-11-2021 12:10

@Jenburg 

iPads cannot receive sms messages so you need to put the sim in a phone to get it.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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