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Not letting my log on to my 02

Tez3
Level 1: Joiner
  • 3 Posts
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Registered:

on ‎06-11-2023 21:32

on ‎06-11-2023 21:32

I'm having trouble logging into my 02 billing account 

 

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Enlli
Level 69: Guiding Light
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on ‎06-11-2023 21:37

on ‎06-11-2023 21:37

Can you log in on the Web 

https://accounts.o2.co.uk/signin

If not you will need to contact O2

202 from handset or 0344 809 0202 

Or

Message O2 on 

 

 (Facebook) (https://o2uk.co/O2CFB)  

X (Twitter) (https://o2uk.co/O2CTW) or 

Instagram (https://o2uk.co/O2CIG) ,,

They should be able to help you.

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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MI5
Level 94: Supreme
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on ‎06-11-2023 21:49

on ‎06-11-2023 21:49

@Tez3 

If using the app, try deleting, rebooting phone and then reinstall the app.

For bill payment, see guide Guide: How to Pay Your Bill (Airtime & Device Plans) which includes details of how to setup a direct debit.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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