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Not happy

HelenW1
Level 1: Joiner
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Have had no voicemail for nearly a month. Had live chat with O2. Promised it would be sorted in 24 hours which was 5 days ago. This is a business phone and customers think we are rubbish without voicemail and I've missed calls and there's no way of knowing who called. How the heck do I get this sorted? Nightmare. Can't even find Live Chat now on the lousy website

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madasaf1sh
Level 66: Unequalled
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@HelenW1 

 

If it is a business contract then you need to call 8002 from the phone, as they will be able to help.

Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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jonsie
Level 94: Supreme
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We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

Guide: All you need to know about O2 Voicemail 901 

2020-Awards-jonsie5695219-2




O2 Social Media

SM Icons(Twitter |
Instagram | Facebook)




































5695219-2
Message 2 of 3
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madasaf1sh
Level 66: Unequalled
  • 5447 Posts
  • 32 Topics
  • 1724 Solutions
Registered:

@HelenW1 

 

If it is a business contract then you need to call 8002 from the phone, as they will be able to help.

Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





Message 3 of 3
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