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No signal.

Nicole8
Level 1: Joiner
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Hi, 

Does anyone know what to do about the fact that according to the live signal tracker there is an issue with a nearby phone mast causing signal issues in my area? I've just been getting text messages for 3 weeks saying they'll fix it ASAP but then a week later I just get another message with a longer time frame on? I can't make phonecalls in or around my house because of this signal issue. It's becoming a massive pain. I don't even understand what I'm being charged for if I can't even make or accept phone calls. Any advice would be great, thanks in advance.

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MI5
Level 94: Supreme
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@Nicole8 

They don't usually give timescales for repairs but If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they may be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 127071 Posts
  • 614 Topics
  • 21943 Solutions
Registered:

@Nicole8 

They don't usually give timescales for repairs but If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they may be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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