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No signal

Richiem91
Level 1: Joiner
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on ‎18-09-2021 17:16

on ‎18-09-2021 17:16

I got a new phone on Thursday still no signal

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Bambino
Level 84: Resplendent
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on ‎18-09-2021 18:53

on ‎18-09-2021 18:53

@Richiem91 Put your old sim in the new phone, or do a swap if a sim was sent with the new phone.

SIM Swap: a mini guide (incl eSim) - O2 Community

I DO NOT WORK FOR O2



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lewys-gp
Former Staff
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on ‎21-09-2021 12:37

on ‎21-09-2021 12:37

Hi, @Richiem91. Did you manage to resolve the issue? Thanks.

Community Manager for the O2 Community 🙂
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