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No signal

ToniAnne2712
Level 1: Joiner
  • 1 Posts
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Registered:

Hi I have just received my new upgrade and got a new 5g SIM card I am still using the same number and that but there is no signal on my phone 

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gmarkj
Level 59: Quartermaster
  • 9060 Posts
  • 90 Topics
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Registered:

You need to either use the old sim @ToniAnne2712 or do a sim swap - starting from the old sim.

Guide: Sim Swap: a mini guide 2017 update 

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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gmarkj
Level 59: Quartermaster
  • 9060 Posts
  • 90 Topics
  • 725 Solutions
Registered:

You need to either use the old sim @ToniAnne2712 or do a sim swap - starting from the old sim.

Guide: Sim Swap: a mini guide 2017 update 

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

Message 2 of 2
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