cancel
Showing results for 
Search instead for 
Did you mean: 

No signal

CarolColquhoun
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Hi, I recently moved into a new build property and I can’t get a signal inside my house at all. Obviously this makes me miss important phone calls, is there anything I can do to help boost my signal?

Message 1 of 4
173 Views
3 REPLIES 3

pgn
Level 63: Greatness Assured
  • 24082 Posts
  • 175 Topics
  • 669 Solutions
Registered:

Use the on-line O2 Network Status Coverage checker tool to see which signal is stronger in your area - 4G can be poor but 3G is good, and step your phone down to 3G, @CarolColquhoun - and do log with the tool that you have coverage issues in your postcode so O2 are aware.

Guide: How can I sort out my network issues? 

Good luck in your new home.

O2CommunityAwardNotCS




O2 Social Media
SM Icons(Twitter | Instagram | Facebook)















Message 2 of 4
171 Views

CarolColquhoun
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I have done all of this and I cannot find my address on the check?

Message 3 of 4
142 Views

madasaf1sh
Level 67: Unsung hero
  • 5591 Posts
  • 32 Topics
  • 1801 Solutions
Registered:

@CarolColquhoun 

 

Connect your phone to your WiFi and use WiFi Calling is going to be your only option im afraid, as o2 dont provide boost boxes or the like to consumers. 

Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





Message 4 of 4
139 Views