No signal inside the house

[Bambulka]

Hi,

I changed from Vodafone to O2 and my life became very difficult.

I have almost no signal in the house and on our street even though living in town. I am missing calls and texts, school cannot get hold of me and I cannot call back. It is the worst ever service I had with mobile provider. What are my options to cancel contract or try to get a booster? Thanks

[Enlli · Accepted solution]

Options to cancel penalty free in the first 14 days, after that you will be required to pay off the contract.

In general boosters are a thing of the past as WiFi Calling has taken over. You need to ask O2 to activate it on your account and then switch if on at the handset.

Check https://status.o2.co.uk/ to see if there are problems in your area

We also have some community guides

Guide: How can I sort out my network issues? 

Guide: Is the network down for me or everyone? 

[Bambino]

@Bambulka See this: Wifi and 4G Calling explained | O2