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No signal bars on new iPhone 13

mp101806
Level 1: Joiner
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I’ve recently swapped my old iPhone for a 13. Connected to Wi-Fi and most things are working great, but no 5g ever shows. So I don’t receive any texts when I’m not connected to Wi-Fi. Why is this with my new phone? I’ve tried to reset and everything.

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madasaf1sh
Level 66: Unequalled
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@mp101806 

 

Did you use a new sim or the old sim card? If the new sim did you do a sim swap Guide: Sim Swap: a mini guide 2017 update 

 

5G is not available everywhere, check the o2 coverage checker at https://status.o2.co.uk


SMSoWiFi is not available yet on o2

 

Also do you have a 5G sim card, if not then  you need to request one from o2.

 

edited to add about sim swap

Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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madasaf1sh
Level 66: Unequalled
  • 5447 Posts
  • 32 Topics
  • 1724 Solutions
Registered:

@mp101806 

 

Did you use a new sim or the old sim card? If the new sim did you do a sim swap Guide: Sim Swap: a mini guide 2017 update 

 

5G is not available everywhere, check the o2 coverage checker at https://status.o2.co.uk


SMSoWiFi is not available yet on o2

 

Also do you have a 5G sim card, if not then  you need to request one from o2.

 

edited to add about sim swap

Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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Cleoriff
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To add to the above post from @madasaf1sh , you need a 5G phone, a 5G sim and be in an area which delivers 5G @mp101806 

*The Game Is On*

Girl in a jacket
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