Solved: No signal all day

poppy12345 · ‎10-11-2022

Hi

I’ve had no signal from 4pm today. Unable to make any calls or use any 4g. I have checked my account and am no where near my limit and have paid all bills.

please help - I am a woman who lives alone in london and commuting to work in the dark without a working phone is worrying!!

MI5 · ‎11-11-2022

@poppy12345

See help here Guide: Is the network down for me or everyone?

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎11-11-2022

@poppy12345

See help here Guide: Is the network down for me or everyone?

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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