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1 ACCEPTED SOLUTION
Accepted Solutions
- 36016 Posts
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It can take up to 48 hours - try rebooting your phone. Bear in mind it is also weekend, things internally in O2 run a little more slowly at the weekend.
You can also check with customer service on these numbers Guide: Coronavirus Community Help and Support if you have the patience to keep retrying until you get onto the call queue at this late stage of the day.
Good luck.
- 36016 Posts
- 228 Topics
- 1595 Solutions
It can take up to 48 hours - try rebooting your phone. Bear in mind it is also weekend, things internally in O2 run a little more slowly at the weekend.
You can also check with customer service on these numbers Guide: Coronavirus Community Help and Support if you have the patience to keep retrying until you get onto the call queue at this late stage of the day.
Good luck.
