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No network connection in Spain

Stoker
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I have an iPhone 13 Pro with an esim from O2 and a physical Spanish Sim. I'm in Spain at the moment but today I am unable to get a network connection for the O2 line. The Spanish line is okay. I've tried switching the phone off and on but it makes no difference. When I try to select a network manually I just get a spinning wheel. Any advice would be much appreciated.

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Stoker
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Hi MI5

 

I'm not just completely sorted at the moment as I'm still waiting for the change to become effective. They said it would take 24 hours.

 

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Stoker
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Hi Cleoriff

 

Yes I think I will have to take this issue of the Spend Cap totally barring me from connecting to a network up with o2 as they say "You’ll always be able to make calls to O2 customer service and the emergency services from your O2 phone." 

 

If I had been totally dependent on my phone keeping me in contact via o2 in an emergency situation then I could have been in serious trouble.

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