No mobile network signal cannot get internet!

[DemBones23]

Hi, I have had no signal on my phone for internet browsing, none of my apps work and I cannot get any mobile signal at all for the last day or so.. I can see there is a problem with a mast locally but I don’t know if my phone actually has a problem or not as I’m going away to France and need to know my data will work when I’m away 

and also I don’t quite understand how the WiFi works perfectly well with the local mast being broken so why does WiFi indoors work but mobile signal gives me no internet at all?

thanks 

[MI5]

@DemBones23 

wifi and mobile data are two completely different things.

To check your data is still working you need to go somewhere else to connect to a different mast.

If not, check guides:

Guide: How can I sort out my network issues? 

Guide: Is the network down for me or everyone? 

[japitts]

WiFi is a connection between a mobile device (tablet, laptop, phone) and a broadband router - it has nothing to do with any mobile network.

[Sion76]

I have a similar issue with more than one device and put mobile SIM router is dropping in and out, therefore it must be something to do with signal?

[madasaf1sh]

@Sion76 

As per your other post you need to speak to Tesco Mobile, and get them to report it... as it could be a sim issue, or a problem with your device..

There is no point posting numerous times the same issue.