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No internet access abroad

WDavis71
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Hi there, currently in Brussels, data roaming won’t work? 
data roaming is on and got a text from 02 to confirm we were initially in France, but won’t allow access to browse?

 Thanks 

wayne

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MI5
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@WDavis71 

If you have an iPhone change your data apn to "mobile.o2.co.uk"

Otherwise, check with O2 for roaming bars or manually search for a different network.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
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@WDavis71 

If you have an iPhone change your data apn to "mobile.o2.co.uk"

Otherwise, check with O2 for roaming bars or manually search for a different network.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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WDavis71
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thanks, tried that, didn’t work?

do you know what number to call o2 on to check for bars? 

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WDavis71
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Ignore that, it worked, thanks!!!!!

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MI5
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Welcome wink

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Cleoriff
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Deleted by me 😁

*The Game Is On*

Girl in a jacket
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