Solved: No internet access abroad

WDavis71 · ‎30-11-2021

Hi there, currently in Brussels, data roaming won’t work?
data roaming is on and got a text from 02 to confirm we were initially in France, but won’t allow access to browse?

Thanks

wayne

MI5 · ‎30-11-2021

@WDavis71

If you have an iPhone change your data apn to "mobile.o2.co.uk"

Otherwise, check with O2 for roaming bars or manually search for a different network.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎30-11-2021

@WDavis71

If you have an iPhone change your data apn to "mobile.o2.co.uk"

Otherwise, check with O2 for roaming bars or manually search for a different network.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

WDavis71 · ‎30-11-2021

thanks, tried that, didn’t work?

do you know what number to call o2 on to check for bars?

WDavis71 · ‎30-11-2021

Ignore that, it worked, thanks!!!!!

MI5 · ‎30-11-2021

Welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Cleoriff · ‎30-11-2021

Deleted by me 😁

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