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No coverage

Rich13
Level 1: Joiner
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service disrupted - no internet coverage or ability to text/make outbound calls.

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gmarkj
Level 66: Unequalled
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See if either of these guides has anything that helps @Rich13 

Guide: How can I sort out my network issues? 

Guide: Is the network down for me or everyone? 

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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gmarkj
Level 66: Unequalled
  • 12147 Posts
  • 94 Topics
  • 1129 Solutions
Registered:

See if either of these guides has anything that helps @Rich13 

Guide: How can I sort out my network issues? 

Guide: Is the network down for me or everyone? 

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

Message 2 of 3
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Rich13
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Thank you apologies, new customer. I thought raising this issue went to a Virtual BOT or 02 customer adviser etc - rookie error. thanks again

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