on 19-05-2023 13:34
Since I was transferred from virgin to o2 last week my caller id for incoming calls is not working, all callers show as Unknown. I have reset my network settings as advised by customer support but still not working. How can I get this fixed please?
on 19-05-2023 13:47
@O2Georgina Can you please assist @DM__456?
I DO NOT WORK FOR O2
on 19-05-2023 14:10
Thanks for the tag @Bambino
@DM__456 I will send you a private message now
on 25-05-2023 17:06
Thought I better post an update. My issue was escalated to an engineer last week, waiting for an update from them
on 01-06-2023 13:55
I had the same problem. O2, after hours on the phone, sent a new SIM to replace Virgin SIM and it solved the problem
never-displayed
