No activation link

[Annie5]

I have recently agreed to a new contract with O2 and was told that I needed to follow a link in order to accept the contract. This hasn’t been sent? Any ideas where I can find it?

[MI5]

@Annie5 

It would usually be emailed to you so check your spam folder.

If not there you'll need to call O2.

Numbers here Guide: Coronavirus Community Help and Support 

Or advice from an O2 Guru regarding a way to get through:
If you call 202, when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say "Upgrade" to get put through to someone.

[Marjo]

Hi @Annie5 , welcome to our community.

Please do keep us posted on how you're getting on with your query. Hopefully you manage to get everything sorted with your new contract.

Any other questions, feel free to ask the community anytime.