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No access to app

Jeffblahblahbla
Level 1: Joiner
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I cant login to the app. I've had o2 a month now.

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Enlli
Level 66: Unequalled
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Lots of complaints about this

 

Can you use https://accounts.o2.co.uk/signin?

 

If so delete the App and reboot the phone before reinstalling.

 

Any further help 

You will need to contact O2.

 

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG

Or phone them on 202 or 0344 809 0202 (contract) 

4445 or 0344 8090222 (PAYG)

 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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Jeffblahblahbla
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Thanks I tried what you said but to no use. How do I even raise this to O2? I don't want to be on a community board. I want a company who provides me a contact to sort this... this seems massively unclear, and unprofessional if I'm not missing something, which I admit/hope is likely.

Screenshot_20240122_152138_My O2.jpg

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MI5
Level 94: Supreme
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@Jeffblahblahbla 

Guide to find help here Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
>>>>>>>>>>>>>>>>
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Enlli
Level 66: Unequalled
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Ways we're listed in my post

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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