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No Mobile Signal Inside My House - Poor Outside

EamonnJones79
Level 1: Joiner
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on ‎18-12-2023 16:54

on ‎18-12-2023 16:54

I moved into my properly 2 years ago and have had terrible mobile signal. The coverage tracker is saying I should have good signal both indoors and out. I've had a new phone while at the property, and it's been switched on and off many times. 

 

Can anyone help 😞 missing a lot of calls and not able to dial out.

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MI5
Level 94: Supreme
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on ‎18-12-2023 17:00

on ‎18-12-2023 17:00

@EamonnJones79 

Guide here Guide: Do you have poor coverage / signal Indoors? This may help Explain / resolve it 

Note the advice for wifi calling.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Enlli
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on ‎18-12-2023 17:18

on ‎18-12-2023 17:18

Two years is a long time. If you can't sort it I would be trying PAYG SIM cards from other networks to test which is best in your location

Don't rely on maps

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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