Solved: New sim not working however I’m connected to the n...

Cam6 · ‎09-04-2024

After receiving my new SIM card and putting it in my phone today I have not been able to make calls or use mobile data yet it says I’m on o2

MI5 · ‎09-04-2024

@Cam6

If it's a replacement sim for a loss it will be barred until you contact O2.

Guide: O2 BARs

Guide: How to find help & contact O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎09-04-2024

@Cam6

If it's a replacement sim for a loss it will be barred until you contact O2.

Guide: O2 BARs

Guide: How to find help & contact O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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