Solved: Re: New phone

Georgina76 · ‎23-11-2021

Hi I've just received my new phone and a sim which is 5g. Do I need to use the new sim or can I use my current sim?

MI5 · ‎23-11-2021

Use your old sim unless you can get 5g in your area.

If so, do a sim swap Guide: Sim Swap: a mini guide 2017 update

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎23-11-2021

@Georgina76

Use your old sim unless you can get 5g in your area.

If so, do a sim swap Guide: Sim Swap: a mini guide 2017 update

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

O2

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