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New phone now using different number

Cb787
Level 1: Joiner
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Hi, I recently bought a new iPhone 12 with a new sim and contract last month. I moved my old number over to my new phone with seemingly no problem. However, when I have texted/iMesseged friends or family, it is showing my new number. It worked fine for a few weeks and I still recieve texts from companies on my old number (the number I want to use) but when I text friends, it shows the number that came with the new sim (the number I do not want to use)

In my settings on my phone, it used to show both numbers connected to my phone but now only shows the new number. How do I fix this?

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MI5
Level 94: Supreme
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@Cb787 

Settings >Phone >My Number.

Edit, save and reboot.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 124059 Posts
  • 612 Topics
  • 20147 Solutions
Registered:

@Cb787 

Settings >Phone >My Number.

Edit, save and reboot.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

Message 2 of 2
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