Solved: New phone not receiving texts or phonecalls

L9mcg3 · ‎17-03-2022

I have no signal at all on my new iPhone 13pro max so receive no texts, what’s app etc

MI5 · ‎17-03-2022

You can use your old sim if coming from another O2 contract or do a sim swap to activate the new sim Guide: Sim Swap: a mini guide 2017 update

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎17-03-2022

@L9mcg3

You can use your old sim if coming from another O2 contract or do a sim swap to activate the new sim Guide: Sim Swap: a mini guide 2017 update

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

O2

New phone not receiving texts or phonecalls

Possible scam?

Safe search

eSIM outage 16/04/24

International data, calls etc

Sim swap