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New phone for my partner

Baz65
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Hi, i have just purchased a new phone to give to my partner as a christmas present. Obviously i had to do this in my name and the phone has been delivered to me today. BUT it seems the number for the phone has been added to my o2 account and is showing on the Myo2 app along with my proper one. Once my partner has the phone she will want to keep her orihinal number so i guess ishe will have to visit the local o2 store after christmas to get it swapped over. The number that came with the new phone doesnt need to be on myo2 page so can it be removed please.

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madasaf1sh
Level 68: Extraordinaire
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In that case you just need to put your partners sim card in the new phone... 

Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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madasaf1sh
Level 68: Extraordinaire
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@Baz65 


If you are paying the bills and the phone was setup in your name, then it will be on your o2 and can't be removed.

 

If your partner is already on o2 then follow the guide below, bare in mind they will have to pay off anything remaining on there current contract, and you can't transfer the contract to their name, they will have to pass a credit check etc, and you will have to pay off the device plan immediately.

 

If on another network they will need to get a PAC code from their current network

 

Guide: Migration & porting into O2  

Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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Baz65
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All on pay as you go  no contracts involved

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madasaf1sh
Level 68: Extraordinaire
  • 5870 Posts
  • 32 Topics
  • 1920 Solutions
Registered:

In that case you just need to put your partners sim card in the new phone... 

Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





Message 4 of 4
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