@Nick58
Go to Settings >Apps and uninstall (reset to factory default) Google Play and Google Play services, then reboot and wait for the apps to auto update.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion.
This is not Customer Service so we are unable to help with account specific issues.Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)