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New SIM...keep number

KerryDC
Level 1: Joiner
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I've ordered a new phone and SIM (after mine took a spin in the washer). Thought it best to order a new SIM. Will the new SIM be my current number or will I have to request it to be changed? I'm already an O2 customer. Thanks!

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Bambino
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@KerryDC If you ordered a new phone by taking out a new contract, you would be issued a new number, but you can call customer service and ask for your current number to be migrated when you get your new phone and sim.

https://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number

I DO NOT WORK FOR O2



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Bambino
Level 84: Resplendent
  • 23263 Posts
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Registered:

@KerryDC If you ordered a new phone by taking out a new contract, you would be issued a new number, but you can call customer service and ask for your current number to be migrated when you get your new phone and sim.

https://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number

I DO NOT WORK FOR O2



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