Solved: New Phone

TGM · ‎02-03-2023

Please can you activate my new Samsung A23?

MI5 · ‎02-03-2023

If this is an upgrade you can use your old sim or do a sim swap to activate the new one Guide: Sim Swap: a mini guide 2017 update

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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View solution in original post

MI5 · ‎02-03-2023

@TGM

If this is an upgrade you can use your old sim or do a sim swap to activate the new one Guide: Sim Swap: a mini guide 2017 update

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

>>>>>>>>>>>>>>>>

Breanna · ‎03-03-2023

@TGM were you able to get your SIM activated?

O2

New Phone

No service

Assistance Needed: International Phone Number Not ...

Lost sim card

Unlatch my device

Call from O2 about change of SIM