on 13-05-2022 07:00
hi I have just bought a new mobile & it's 5g but I don't think my area has 5g can I change to a 4g similar instead or is it the phone that is 5g. Thanks
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on 13-05-2022 07:30
Your phone needs to be 5G-capable and your tariff needs to be 5G (from O2).
If you have both a 5G handset and a 5G tariff, in a 5G area your calls will use 5G - if no 5G in your area, your phone will use 4G.
If 5G is available in your area from O2, and either your handset or tariff are 4G, then 4G is all you will get
Hope that helps, @Jjjpii.
on 13-05-2022 07:30
Your phone needs to be 5G-capable and your tariff needs to be 5G (from O2).
If you have both a 5G handset and a 5G tariff, in a 5G area your calls will use 5G - if no 5G in your area, your phone will use 4G.
If 5G is available in your area from O2, and either your handset or tariff are 4G, then 4G is all you will get
Hope that helps, @Jjjpii.