on 27-03-2022 12:46
So, my data has run out on my phone and now I can’t access internet whatsoever.
Spoke to a guru this morning who asked me reset the network. Which I did. That didn’t work. Then I reset the whole phone. That didn’t work. So now I have no internet on my phone unless I add a bolt on or upgrade my phone. He told me to go to my internet provider but I don’t see why that will work as the internet is fine in the house and all other devices work. Any ideas?
on 27-03-2022 13:09
Hi @Angelina2
If your data has run out then you need to buy a bolt on I'm afraid.
https://www.o2.co.uk/shop/tariffs/bolt-ons
Veritas Numquam Perit
on 27-03-2022 14:43
on 27-03-2022 14:43
Even to access my free WiFi?
on 27-03-2022 14:53
on 27-03-2022 14:53
@Angelina2 wrote:Even to access my free WiFi?
Mobile data has nothing to do with your wifi.
Try forgetting the wifi connection on your phone then reboot the router before reconnecting. This will flush your DNS and may help.
Otherwise your pone may have gone faulty so it will need to be assessed and repaired if necessary.
on 27-03-2022 15:14
on 27-03-2022 15:14
I thought that myself. How do you find your networks on the phone?im not sure how to find them?
on 27-03-2022 15:59
on 27-03-2022 15:59
Go to settings the wifi and networks.
on 27-03-2022 16:34
on 27-03-2022 16:34
Yeah I can’t get a list of networks that way, just brings up wi fi WiFi calling Bluetooth nfc and contactless payments all with a slider bar next to them. Can’t go in them to see
on 27-03-2022 16:51
on 27-03-2022 16:51
Maybe under sim settings or data @Angelina2
It varies by phone.