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Network issue when swapping sim

IanStuchfield
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Requested a swap of the sim card last night and I still have no network access.

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Cleoriff
Level 94: Supreme
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@IanStuchfield  Did you do the sim swap yourself Guide: Sim Swap: a mini guide 2017 update ? I

if so keep rebooting your phone (turning it on and off,) every 30 minutes or so. It should happen today. If not then you need to contact o2, which you can do via Skype. All details in this guide Guide: Coronavirus Community Help and Support 

Veritas Numquam Perit

Girl in a jacket

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Cleoriff
Level 94: Supreme
  • 112525 Posts
  • 801 Topics
  • 6704 Solutions
Registered:

@IanStuchfield  Did you do the sim swap yourself Guide: Sim Swap: a mini guide 2017 update ? I

if so keep rebooting your phone (turning it on and off,) every 30 minutes or so. It should happen today. If not then you need to contact o2, which you can do via Skype. All details in this guide Guide: Coronavirus Community Help and Support 

Veritas Numquam Perit

Girl in a jacket
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