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Network coverage

T68
Level 1: Joiner
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I have a serious problem with coverage. I can hardly use my phone at home and its distressing. Even visitors to my home are frustrated. 

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TallTrees
Level 49: Rootin' Tootin' 
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Hi @T68 

Welcome to the o2 Community forum 

Have you tried here:

Guide: How can I sort out my network issues? 

Or/and

Guide: Is the network down for me or everyone? 



HAPPINESS IS BEE SHAPED

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TallTrees
Level 49: Rootin' Tootin' 
  • 10798 Posts
  • 120 Topics
  • 349 Solutions
Registered:

Hi @T68 

Welcome to the o2 Community forum 

Have you tried here:

Guide: How can I sort out my network issues? 

Or/and

Guide: Is the network down for me or everyone? 



HAPPINESS IS BEE SHAPED

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MI5
Level 94: Supreme
  • 145053 Posts
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  • 27832 Solutions
Registered:

@T68 

It would appear that you are in a dead spot or your house construction is blocking the signal. 

What exactly can't you use?

Data, calls or both?

You can use wifi calling if your phone supports it https://www.o2.co.uk/connectivity/wifi-and-4g-calling

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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