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Need to change delivery address as next day delivery is late - can’t get through to anyone

Jakersby
Level 1: Joiner
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Need to change delivery address as next day delivery is late (want to change to my work address) - can’t get through to anyone via

 

-live chat

-Dhl are passing all responsibility onto o2 “the sender”

 

As it stands there’s going to be a delivery attempt to a place I won’t be (as wrongly informed would be next day delivery) and after trying all day to make o2 & DHL aware of this got absolutely nowhere 

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MI5
Level 94: Supreme
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@Jakersby 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 149638 Posts
  • 641 Topics
  • 28517 Solutions
Registered:

@Jakersby 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
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