NO SERVICE ON XR

Paul63 · ‎21-01-2021

We have a XR and it is showing No Service, we have chnaged the SIM card and tried all the fixes on the Community, can someon help please

MI5 · ‎21-01-2021

@Paul63

Try Apple for a diagnostic check https://www.apple.com/uk/retail/geniusbar/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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Bambino · ‎21-01-2021

@Paul63 Is this a new phone with a new sim on a new contract? If not, have you tried your old sim?

I DO NOT WORK FOR O2

jonsie · ‎21-01-2021

Did you get the phone from O2 @Paul63

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Paul63 · ‎22-01-2021

Yes I did, why?

jonsie · ‎22-01-2021

Just to eliminate the possibility that it had been IMEI barred @Paul63

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

O2

NO SERVICE ON XR

Assistance Needed: International Phone Number Not ...

Lost sim card

Unlatch my device

Call from O2 about change of SIM

transfer my number to new sim